Store Operator: Shenzhen Gehaoyu E-Commerce Co., Ltd. | Brand: Neviki™ | Legal Representative: Yu Yongge | Contact: service@neviki.com
Registered Business Address: Unit 501-9, 5th Floor, Meili AAA Commercial Building, No. 428 Jinglong Zhonghuan Road, Longyuan Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China
Effective Date: September 28, 2026
1. Website Agreement
These Terms of Use govern access to the Neviki™ website, its public pages, search functions, customer tools, content, and interactive features.
By using the website, you agree to follow these Terms. If you do not agree, discontinue use of the website.
Product orders and customer-service obligations are governed separately by the Terms of Service, Shipping Policy, and Return Policy.
2. Business Identity
Neviki™ is a commercial brand owned and operated by Shenzhen Gehaoyu E-Commerce Co., Ltd. References to “Neviki™,” “we,” “us,” or “our” mean that company unless the context clearly indicates otherwise.
Nothing on the website creates an agency, franchise, employment, partnership, or joint-venture relationship between the visitor and the company.
3. Permitted Access
We grant visitors a limited, revocable, non-exclusive, non-transferable right to access the website for personal, informational, and lawful shopping-related purposes.
This right does not transfer ownership of website content, software, trademarks, databases, product media, or design elements.
4. Age and Lawful Use
The website is intended for adults with legal capacity. It is not designed for children.
Visitors must use the website in compliance with applicable law and must not use it to promote unlawful activity, violate another person’s rights, mislead others, or interfere with the security or operation of any system.
5. Prohibited Conduct
A visitor must not:
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Introduce malware, spyware, corrupted code, or harmful instructions
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Attempt unauthorized access to an account, server, database, or restricted page
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Circumvent security, privacy, fraud-prevention, consent, or advertising controls
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Use bots, scrapers, automated extraction, or excessive requests without written authorization
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Falsify identity, order information, reviews, engagement, traffic, or technical signals
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Copy or imitate the website in a way likely to confuse users about business identity
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Frame, mirror, resell, or commercially exploit website content without permission
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Collect another person’s information without a lawful basis
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Upload threatening, hateful, defamatory, explicit, deceptive, or infringing material
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Manipulate navigation, redirects, browser settings, or user choices
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Interfere with the operation of the store or another visitor’s use
We may investigate suspected misuse and take proportionate protective action.
6. Intellectual Property Framework
The Neviki™ name, Neviki™ logo, website layout, original written material, graphics, photographs, videos, product presentation, and underlying compilations are owned by Shenzhen Gehaoyu E-Commerce Co., Ltd. or used under authorization.
Visitors may display pages on their own devices and retain reasonable personal records. They may not reproduce, distribute, modify, publicly display, sell, license, or create a confusingly similar commercial presentation from protected materials without prior written permission.
Third-party names and marks remain the property of their respective owners. Their appearance does not necessarily indicate endorsement.
7. User Submissions
When a visitor voluntarily submits a review, question, image, suggestion, or other content, the visitor confirms that:
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The submission is genuine and accurate to the best of the visitor’s knowledge
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The visitor owns it or has authority to submit it
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It does not violate privacy, intellectual-property, confidentiality, or other legal rights
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It does not contain malicious code, unlawful promotion, impersonation, or fabricated evidence
The visitor grants us a non-exclusive, worldwide, royalty-free right to host, reproduce, format, and display the submission only as reasonably needed to operate, moderate, improve, or promote the store, subject to applicable privacy law.
We may remove content that violates these standards. A critical or negative opinion will not be removed merely because it is unfavorable.
8. Website Accuracy
We take reasonable steps to keep public information current, but technical errors, temporary stock discrepancies, formatting problems, and outdated cached pages can occur.
A clear error does not become binding merely because it appears on a page. When an error affects an order, the Terms of Service govern the resolution.
If visitors find conflicting company information, shipping periods, return periods, or other material terms, they should notify service@neviki.com.
9. Links and External Services
The website may link to carriers, social platforms, service providers, or informational resources operated by other organizations.
A link does not mean that we control or endorse every statement, security practice, or privacy practice of the external service. Visitors should review the external service’s own terms and privacy information.
We are not responsible for changes made by an external website outside our reasonable control.
10. Privacy and Advertising Technologies
Use of personal information is governed by the Privacy Policy. Visitors should review that policy and use the available privacy controls.
Where optional advertising or analytics technologies require consent, the website should provide a visible choice mechanism. Attempts to override or falsify another person’s consent or privacy choice are prohibited.
11. Website Availability
We may maintain, update, secure, suspend, or modify website functions. Temporary interruption can occur because of maintenance, hosting incidents, security risks, network failure, or events outside reasonable control.
We do not promise uninterrupted availability, but we will not deliberately use interruption, forced redirects, false warnings, or confusing interfaces to pressure a user into an unintended action.
12. Security Reports
A visitor who identifies a suspected security issue should report it privately to service@neviki.com and avoid accessing, copying, modifying, or disclosing data beyond what is reasonably necessary to describe the issue.
Authorization to view public pages is not authorization to test restricted systems or access another person’s information.
13. Disclaimers
Website information is provided for general product and store use. It is not professional medical, legal, financial, or technical advice.
To the extent permitted by law, the website is provided on an “as available” basis. We do not exclude warranties or consumer protections that applicable law makes mandatory.
Product-specific representations accepted as part of an order remain subject to the Terms of Service and cannot be avoided through this general website disclaimer.
14. Limitation of Website-Use Liability
To the fullest extent permitted by law, we are not responsible for indirect or unforeseeable loss arising solely from casual use of the website.
This limitation does not apply where exclusion is prohibited, including fraud, deliberate misconduct, or other non-excludable responsibility.
Any responsibility connected to a product order is considered under the Terms of Service and applicable consumer law.
15. Suspension of Access
We may limit access when reasonably necessary to protect users, systems, legal rights, or business operations from fraud, automated abuse, malicious activity, or a serious breach of these Terms.
A website-access restriction does not erase an existing lawful order, return request, refund right, privacy right, or other mandatory consumer remedy.
16. Governing Law
These Terms are governed by the laws applicable to Shenzhen Gehaoyu E-Commerce Co., Ltd. in the People’s Republic of China, subject to mandatory protections that apply to a visitor in another jurisdiction.
17. Changes to These Terms
We may revise these Terms for security, legal, technical, or operational reasons. The current version will identify its effective date. Continued use after an updated version becomes effective constitutes acceptance only to the extent permitted by law.
18. Interpretation
Section headings are for readability and do not change the meaning of a provision. If any provision is unenforceable, the remaining provisions continue to apply where legally possible.
These Terms of Use, together with the Privacy Policy and the policies relevant to a particular interaction, form the website-use agreement between the visitor and Shenzhen Gehaoyu E-Commerce Co., Ltd.